Telephony (Analog / IP Telephony)
Unified communications is the integration of real-time communication services such as instant messaging (chat), presence information, Basic Telephony (including IP telephony), Advanced Telephony, High Definition Video conferencing and Collaboration, Application and Data sharing (including web connected electronic whiteboards interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). Unified Communication is a platform that can deliver Voice, Video and Multimedia Collaboration channels anytime and anywhere and any location from the device of your choice be it Desk IP Phones, Laptops or Workstations, Smart Phones or tablets. In Summary, Unified Communication must deliver a consistent experience across three screens namely Workstations, Tablets and Smart Phones.
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